In early days, it is very difficult to manage different types of users in an organization like partner, employee, customer and former employee.

Thus, need to do lots of activities to manage user's profile and their password had increased with increase in the number of profiles. User has to go through different channel like HR system, call center, Help desk etc to done these activities and sometime it is very time consuming and insecure as well.

With increase in the complexity of tasks and high demand of security network, the organizations were looking for effective solution for such situations. Sun introduced a new tool - 'Identity Management', commonly known as "Sun IDM" with cater the solutions for all such security related problems.

Through Sun IDM, organization can improve its password, profile management system for different type of user who usually uses their system and can also:

• Handle user and resource-specific account information across an enterprise.
• Give solution to growing administrative challenges of managing account access across a diverse set of platforms that adheres to centrally defined security policies

• Web-based interfaces for administrators and end-users.
• End user can manager their own account, password and profile information.
• Administrator can define role, policies.
• Provide comprehensive reporting.
• Provide end to end identity auditing capabilities.
• Provides self-service password reset & synchronization.
• Provide automated password policy enforcement like password history store and password exclusion dictionary
• Provide help desk integration to track password-related activity
• Provide reporting on self-service password resets